Managed IT Services | Greater Pittsburgh
IT support
for the people
who support
everyone else.
20+ years of experience serving PA, OH, WV, NY. Keeping businesses connected, secure, and productive.
What we do
Five services.
Every layer
covered.
Each service is designed to prevent problems rather than react to them. Together, they form a complete managed IT solution for your business.
Network & Server Infrastructure
Build a strong IT foundation with secure, scalable systems.
Security & Proactive Monitoring
Protect your business before problems arise.
Workstation Optimization & Maintenance
Keep every device running fast, clean, and trouble-free.
Mobile Device Management
Secure and control mobile devices across your team.
Managed IT Support
Your outsourced IT team (without the overhead).
Network Installation
Wired and wireless networks, configured for business from day one.
Server Setup
File, email, and domain controllers configured for reliability.
Firewall Configuration
Enterprise-grade firewalls deployed and managed for business networks.
Cybersecurity Assessment
Comprehensive security review with prioritized remediation roadmap.
Endpoint Protection
Enterprise-grade antivirus and EDR on every workstation and server.
Vulnerability Scanning
Find the holes before attackers do, prioritized by what's actually exploitable.
Patch Management
Automated patching across servers, workstations, and network gear.
Email Security
Advanced filtering for phishing, malware, and BEC attacks.
Wi-Fi Survey & Installation
Eliminate dead zones with professional wireless surveys.
BYOD Policy Setup
Personal phones and tablets, governed and protected without locking down personal use.
VPN Setup & Remote Access
Secure remote and site-to-site connectivity for distributed teams.
PC Tuneup & Performance Engineering
Diagnostic-grade tuneup that fixes the real bottleneck, not the registry-cleaner mythology.
Our philosophy
We believe IT
should be
invisible.
The best technology is the kind you never think about. Your team opens their laptops, connects to the network, accesses their files, and gets on with their day.
That's what MCR delivers. Not flashy solutions or unnecessary complexity. Just reliable infrastructure that quietly powers your operation.
About MCR
Built on
real experience.
Michael DiLauro started MCR Business Tech Solutions after more than two decades working in IT across the Greater Pittsburgh area.
Not because the industry needed another vendor, but because the businesses he worked with needed something better. A partner who picks up the phone. Who understands that when your tech goes down, your revenue goes with it.
Today MCR serves businesses across Pennsylvania, Ohio, West Virginia, and New York with the same hands-on approach: proactive, reliable, and always available.
How it works
Three steps to better IT.
Book an Assessment
Meet briefly to discuss your current setup, concerns, and goals. In-person or remote, your call.
Get a Custom IT Plan
Receive tailored recommendations with no obligation to move forward. We show you what needs attention and why.
Let Us Handle IT
Ongoing monitoring, fixes, backups, and updates. You focus on your business. We handle the tech.
Get in touch
Ready for IT
that just works?
No commitment. No sales pitch. Just a straightforward conversation about your tech.