MCR Business Tech Solutions

Services

06

Data Recovery

For complex data recovery needs beyond everyday file recovery, we partner with PITS Data Recovery, an ISO-certified lab with decades of experience recovering data from every type of storage device.

Data loss happens in ways you never expect. A hard drive that was working fine yesterday clicks and stops spinning. A power surge takes out a RAID array. Someone accidentally reformats the wrong drive. When the files on that device are critical to your business (patient records, financial data, engineering drawings, years of work) you need more than software tools and crossed fingers.

MCR Business Tech Solutions handles a wide range of IT issues for businesses in Kittanning, the Greater Pittsburgh area, and across our four-state service region. We recover accidentally deleted files, restore from backups, and fix corrupted drives as part of our regular support. But when the damage is physical, when the drive has mechanical failure, or when the data is mission-critical and the stakes are high, we refer our clients to the professionals at PITS Data Recovery.

PITS operates an ISO Certified Class 10 Cleanroom, the kind of controlled environment required to open hard drives and work on platters without introducing contamination. Their engineers handle everything from single-drive failures to complex multi-drive RAID recoveries, and they work on every major brand and device type. They have been doing this for decades, and their no-data-no-fee guarantee means you only pay if they actually recover your files.

We trust them because we have seen the results. When our clients need data recovery that goes beyond what standard IT support can accomplish, PITS is who we call.

Data recovery services

Hard Drive Recovery

Mechanical failures, head crashes, motor issues, firmware corruption, and logical damage on traditional spinning drives.

SSD Data Recovery

Controller failures, NAND flash degradation, firmware bugs, and electronic damage on solid-state drives of all brands.

RAID Data Recovery

RAID 0, 1, 5, 6, 10 and custom arrays. Multiple drive failures, rebuild errors, and controller malfunctions.

Laptop Data Recovery

Recovery from damaged, dropped, or water-exposed laptops. Both traditional and embedded storage configurations.

External & USB Drive Recovery

Portable hard drives, USB flash drives, and memory cards with physical damage, corruption, or accidental formatting.

NAS Data Recovery

Network-attached storage recovery for Synology, QNAP, Buffalo, and other NAS devices with failed drives or corrupted volumes.

Why PITS Data Recovery

ISO Certified Class 10 Cleanroom
No-data-no-fee guarantee
Transparent pricing
All major device types
24/7 customer service
Decades of experience

How it works

01

Contact PITS

Call PITS Data Recovery directly or let MCR coordinate the referral. Describe the situation and they will guide you through the intake process.

02

Ship or Drop Off Your Device

PITS provides a prepaid shipping label, or you can arrange local drop-off. Your device is logged and tracked from the moment it arrives.

03

Free Evaluation

Engineers diagnose the issue in their ISO-certified cleanroom and provide a detailed report of what is recoverable, along with a firm quote.

04

Recovery & Verification

Once you approve the quote, the recovery team gets to work. You receive a file listing for verification before anything ships back.

05

Data Returned

Recovered files are returned on a new external drive or via secure download. If no data is recovered, you pay nothing.

When to call MCR vs. when to call PITS

Call MCR when...

  • You accidentally deleted files and need them restored from backup
  • Your computer is running slow or a drive is showing warning signs
  • You need help setting up a backup system to prevent future data loss
  • A corrupted file or folder needs to be recovered from a working drive

Call PITS when...

  • Your hard drive is clicking, grinding, or not spinning up at all
  • A RAID array has failed and multiple drives are involved
  • The drive was physically damaged by water, fire, or impact
  • An SSD has failed electronically and is not recognized by any system

Not sure which situation you are in? Call MCR first at 833-859-9021. We will assess the situation and point you in the right direction, whether that means handling it ourselves or connecting you directly with PITS.

Lost critical data?

Do not attempt DIY recovery on a physically damaged drive. The sooner a professional evaluates it, the better your chances of getting your files back.

Call 833-859-9021Get Assessment