MCR Business Tech Solutions

Services

What we do

Managed IT
services that
keep you running.

From network infrastructure to day-to-day support, MCR covers every layer of your business technology. Each service stands on its own, but they work best together, giving you a complete IT operation without the overhead of a full-time department.

01

Network & Server Infrastructure

Build a strong IT foundation with secure, scalable systems.

02

Security & Proactive Monitoring

Protect your business before problems arise.

03

Workstation Optimization & Maintenance

Keep every device running fast, clean, and trouble-free.

04

Mobile Device Management

Secure and control mobile devices across your team.

05

Managed IT Support

Your outsourced IT team (without the overhead).

06

Network Installation

Wired and wireless networks, configured for business from day one.

07

Server Setup

File, email, and domain controllers configured for reliability.

09

Firewall Configuration

Enterprise-grade firewalls deployed and managed for business networks.

10

Cybersecurity Assessment

Comprehensive security review with prioritized remediation roadmap.

11

Endpoint Protection

Enterprise-grade antivirus and EDR on every workstation and server.

14

Vulnerability Scanning

Find the holes before attackers do, prioritized by what's actually exploitable.

12

Patch Management

Automated patching across servers, workstations, and network gear.

13

Email Security

Advanced filtering for phishing, malware, and BEC attacks.

08

Wi-Fi Survey & Installation

Eliminate dead zones with professional wireless surveys.

16

BYOD Policy Setup

Personal phones and tablets, governed and protected without locking down personal use.

15

VPN Setup & Remote Access

Secure remote and site-to-site connectivity for distributed teams.

17

PC Tuneup & Performance Engineering

Diagnostic-grade tuneup that fixes the real bottleneck, not the registry-cleaner mythology.

18

Targeted Hardware Upgrades for Business Workstations

Diagnostic-driven RAM, SSD, and component upgrades that buy real years of useful life.

19

Professional SSD Installation & Migration

The single highest-leverage upgrade a 2018-vintage business laptop can take. Cloned, verified, documented.

20

Physical Computer Cleaning & Thermal Service

The maintenance most shops skip. Dust, paste, and thermals are why your three-year-old PCs throttle.

21

iOS Device Management for Business iPhones and iPads

Apple-grade MDM for businesses running iPhones, iPads, and the workflows that depend on them.

22

Android Device Management for Business Phones, Tablets, and Ruggedized Fleets

Android Enterprise MDM done right across Samsung, Pixel, Motorola, and the ruggedized Zebra and Honeywell fleets nobody else wants to support.

23

Business Help Desk and IT Support for Western PA, OH, WV, and NY

A real help desk with senior engineers answering the phone, not a tiered triage queue that escalates after the third call back.

24

IT Consulting and vCIO Strategic Planning for Western PA, OH, WV, and NY Businesses

Independent IT consulting with no vendor commissions or kickbacks — strategic planning, technology roadmapping, vendor evaluation, and vCIO-grade quarterly business reviews that align IT spend to the business plan.

25

Cloud Migration for Western PA, OH, WV, and NY Businesses

Structured migration of on-premises file servers, email, and line-of-business apps to Microsoft 365, Azure, AWS, or Google Workspace with documented identity mapping, data integrity verification, and rollback plans.

26

Microsoft 365 Administration and Tenant Management for Western PA, OH, WV, and NY Businesses

Day-to-day Microsoft 365 tenant operations run by senior engineers (license posture, Entra ID hardening, Exchange Online routing, SharePoint governance, Intune, Purview information protection) instead of by an office manager learning admin center menus on the fly.

27

Hard Drive Data Recovery for Mechanical, Logical, and Encryption Failures (Western PA, OH, WV, NY)

ISO Class 10 cleanroom partnership for mechanical failures (clicking, seized motor, head crash) plus in-house logical recovery (filesystem corruption, accidental format, ransomware encryption); no-data-no-fee on cleanroom-level engagements.

28

RAID Array Recovery for Failed Servers and NAS Devices (RAID 0, 1, 5, 6, 10)

Multi-drive failures, controller failures, and rebuild errors across RAID 0, 1, 5, 6, and 10 on servers, SANs, and NAS devices (Synology, QNAP, ReadyNAS); array parameters reconstructed before any rebuild attempt, most arrays recovered in 3-5 business days.

29

Ransomware Recovery and Incident Response (LockBit, Royal, BlackCat, Conti, and Known Families)

Three legitimate recovery paths (clean-backup restoration, published or law-enforcement decryptors, forensic recovery of un-encrypted data) plus containment, attack-vector identification, and cyber-insurance-aligned documentation; we do not recommend paying the ransom.

30

Server Data Recovery for Windows Server, Linux, and Virtualized Environments (Western PA, OH, WV, NY)

Recovery of the actual workload (bootable VMs, attachable SQL/Exchange databases, mounted file shares) from failed Windows Server, Linux, VMware, and Hyper-V environments; we recover what gets you back into operation, not a raw image you then have to figure out how to use.

06

Data Recovery

Professional data recovery through our certified partner, PITS Data Recovery.

Why MCR

One team.
Every layer
of your tech.

Local & Available

Based in Kittanning, serving the Greater Pittsburgh region. When you call, you get a real person who knows your setup.

Proactive, Not Reactive

We find and fix problems before your team notices them. That means fewer outages, fewer interruptions, and fewer emergency calls.

Predictable Costs

Flat monthly pricing covers monitoring, maintenance, and support. No surprise invoices when something breaks.

20+ Years of Experience

Two decades of hands-on work across every kind of business environment, from dental offices to manufacturing floors.

Get in touch

Not sure where
to start?

Book an IT assessment. We'll look at what you have, tell you what's working, and recommend where to focus first.

Call 833-859-9021Get Assessment